STM Services

Approach

STM has evolved a consistent approach to principles of client relationships and how we work:

• Independence – no relationships with software, equipment or services providers, so we can provide unbiased analysis and advice
• Involvement of principals – projects are undertaken by our principals and senior associates, not junior consultants
• Integrity – delivery of what we promise to agreed deadlines, with methods, assumptions and limitations of the outputs explained
• Collaborative approach – working closely with the client team where possible
• Clarity of communication – clear and concise reports, presentations, proposals and other documentation
• Asking the right questions – our experience enables us to quickly identify the key elements required to lead to the solution
• Analytical approaches – appropriate to project objectives
• Project management – we are accustomed to working within various management frameworks according to client requirements.